Building connections between a United Nations agency and its donors
UNICEF and its partners work in 190 countries and territories to promote the rights and wellbeing of every child, with a focus on reaching the most vulnerable and excluded children.
We helped the UN agency to improve engagement and help convert every communication into a donation. UNICEF Brazil used our cloud-based customer engagement tools, communication channel integrations, and professional services to improve their customer journey for existing and prospective donors.
The team can now manage all its communication channels through a single interface, meeting donors on the channels where they want to engage. We also enabled UNICEF to profile specific donor groups and use segmentation to deliver tailored campaigns that translate into higher conversion rates.
Infobip in LATAM
Bippers in Bogotá partnered with Banquete del Bronx, a local non-profit that supports homeless people.
During the Christmas holidays, our team provided backpacks with personal hygiene products and clothes for 3,000 people in need.
Bippers in Brazil turned the “Secret Santa” into an opportunity to give back. Partnering with current client World Vision, a fundraising campaign – powered by our chatbot – supported several charitable causes. The team also uses chatbots for internal employee engagement.
Infobip in North America
Bippers in Canada partnered with Startups Care, a tech community that raises funds for worthy causes. Funds were raised for Fresh Roots, a nonprofit society that “Grows Good Food For All.” through this partnership. Fresh Roots is volunteer-based and all funding is directed to various causes.
Bippers in Canada and United States were involved with programs that champion healthy eating, ecological stewardship, and celebrating communities.
Infobip in Africa
We provided hardware (laptops, monitors, and docking stations), to elementary schools in Vodnjan to help with the transition to remote learning.
Infobip in Croatia
We provided hardware (laptops, monitors, and docking stations), to elementary schools in Vodnjan to help with the transition to remote learning.
Other stories from Croatia
- Vodnjan office supported Dječji dom Ruža Petrović for the 8th consecutive year, bringing cheer to a group of children on Christmas day. In 2020 funds were donated to buy clothes and toys in lieu of the traditional present drop.
- Zagreb office raised funds for Mala želja,velika sreća and Hrvatski savez za rijetke bolesti. Supporting this initiative since 2016, Bippers have fulfilled more than 100 wishes for children with rare diseases, and 2020 marked the 5th year in a row of supporting them.
- Bippers in Split office fundraised for Udruga za syndrome Down 21 and Infobip matched the total amount raised.
Infobip in Bosnia and Herzegovina
Our engineers in Sarajevo used their skills to make a young cerebral palsy patient’s tablet accessible. The determined trio calibrated the tablet for eye motion tracking. The young person was able to open YouTube, pick his favorite song, and play it for the team by simply moving his eyes.
In December, the effort was dedicated to donating gifts to children from low-income families in collaboration with the local humanitarian organization Ruku na srce.ba.
Infobip in Serbia
Bippers from the Belgrade office supported a fundraising campaign for Anika, a Serbian girl suffering from a rare disease. Infobip matched the sum of funds raised (183,000 RSD), contributing to the achievement of the 2.1M€ goal.
